Onboarding is Another Crucial Step in the Case Manager Recruitment ProcessAlthough selecting the perfect candidate is an important step, it is not the last step of the recruitment process. Once your new case manager, care manager, or care coordinator has accepted your offer, the next step is to successfully integrate him or her into your organization. This starts with the onboarding process.
“It is difficult to recruit top talent and it is difficult to retain this type of talent,”
– Dr. Kelly Pfeifer, director of High-Value Care at California HealthCare Foundation
Onboarding is a process.
Health plans seek talented case managers and care coordinators, but are sometimes reluctant to commit sufficient resources to retain them. Training and orienting new employees is an essential part of retaining employees. Therefore, onboarding is more than just new hire orientation. Onboarding is a process.