The fourth course in the Foundational curriculum provides care managers with skills for obtaining more comprehensive and clear information about the clients they work with on a daily basis. In order to “Get the Whole Picture” care managers must have enhanced skills at dissecting information, probing for more detail, and evaluating external factors.
Case Management Training Made Easier – Take the Whole Course or Individual Modules
The course focuses on trauma informed care practices, evaluating meaning in communication and documentation, skills for assessing capacity and literacy, and understanding mandatory reporting protocols.
I think the training is very helpful. Other ways to improve it is to create more videos of actual situations like dealing with a difficult member over the phone or dealing with a difficult case can help a visual learner like me.Jed Aruejo, LVN Nurse Case Manager, Health Plan of San Mateo
In addition, the course includes modules on psychosocial aspects of care, managing multiple chronic conditions, working with special populations, and completing effective home visits. Each module within the course can be taken separately.
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“Patient Engagement & Patient Activation: Strategies for Supporting Self-Management Programs”
This eBook examines the evidence base surrounding patient engagement that leads to effective self-management, models that enhance patient activation, and more.
The Getting the Whole Picture course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 19.5 hours continuing education credit to Certified Case Managers (CCMs).
Contact Us About This Case Management Course
All of the case management education offered through Care Excellence have been designed to give you exactly what you need, when you need it. Feel free to take the entire Getting the Whole Picture course for a broader understanding or laser focus your training on any combination of the modules below to address specific challenges. Please call us if you want to purchase multiple modules or if you need assistance designing a custom combination of solutions.
The Getting the Whole Picture course is available online and can be purchased both in its entirety or piecemeal by modules. Please call us for more information.
|Is taught:||Completely online, via self-paced courses|
|Begins:||Online modules are available immediately upon registration|
|Costs:||$682.50 per course (see module description for individual pricing)|
|Requires:||Computing skills sufficient to complete graduate work, access to a computer with an Internet connection.|
|Is ideal for:||Newly hired care managers and care coordinators, new nursing and social work graduates, experienced care managers looking for a refresher, or supervisors who can reinforce course content with their care managers|
|Provides:||17 nursing, social work and case management continuing education hours upon successful completion|
|Refund Policy:||Course is non-refundable once it has been accessed|