Patient Engagement & Patient Activation: Strategies for Supporting Self-Management Programs
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For case managers, there may be no objective more powerful than engaging and activating patients with chronic illness to self-manage their own disease. Armed with the right training and resources, care managers can play a vital role in educating, coaching, and connecting chronically ill patients with effective interventions and programs that result in better health outcomes, reduced utilization, and more satisfying and positive healthcare experiences.
This eBook examines the evidence base surrounding patient engagement that leads to effective self-management, models that enhance patient activation, and the role of care managers in educating and engaging patients to improve outcomes and reduce healthcare costs.
In this eBook care managers will learn:
- How value-based care hinges on patient engagement
- Definitions of patient engagement vs. patient activation
- The impact of patient engagement and activation on health outcomes
- The role of case managers in engaging patients
- Established models for activating patients with chronic illness
- A new patient-engagement model
“Patients are most successful within self-management programs supported by a multi-disciplinary team working in collaboration with primary care providers.”
– Ricki Stajer, RN, MA, CHPQ
Download this eBook if you are a:
- A care manager, case manager, or care coordinator working in any setting
- A leader of a care management team
The Institute for Healthcare Improvement found patients need three things to successfully self-manage chronic illness: Basic knowledge about their disease, help to learn self-management skills, and continuous support from healthcare providers, family or friends and the community.
Highly trained case managers are key in providing that support, as well as in educating patients about chronic illness and enlisting community resources to help reinforce healthy behaviors.
Check Out These Self-Paced Care Management Courses That Can Help You Better Engage Patients!
Motivational Interviewing for Case Managers: Uncovering a person’s underlying motivations allows care managers to work with them to establish desirable and achievable care plan goals to improve their health. This interactive, online Motivational Interviewing course delivers 14 motivational interviewing techniques to help you explore client values and overcome reluctance to identify and achieve goals. 6 CEs or CCMs
Case Management Principles: This course establishes a critical framework for case management, deepening understanding and providing practical resources around topics such as healthcare management and delivery; face to face vs. telephonic care management; peer support and burnout prevention; and critical thinking. 17 CEs or CCMs
Patient-Value Perception: This course focuses on the role of the case manager in addressing the needs of the whole person, including quality of life and holistic health management, multi-cultural aspects of care, social determinants of health, and collaborative problem-solving. 12 CEs or CCMs
Foundational Series – Our comprehensive training that delivers a full set of essential skills for new case managers, or those who could benefit from a robust review. The series includes our Case Management Principles and Motivational Interviewing courses, as well as courses on Relationship Building, Care Planning, and more. The content is perfect for nurse case managers, social work case managers, care coordinators, discharge planners and others working with all patient populations. 69 CEs or CCMs
Give us a call with your questions at: 760-750-7285.
Learn more in our Professional Development Course Catalog
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