Our Care Management Training for Health Plans provides comprehensive instruction and evidence-based skills that equip case managers at every level of education and experience to operate at the top of their game. From Foundational training, to Advanced Concepts, to Leadership, this engaging and interactive curriculum helps care management teams meet the needs of growing and diverse populations with special and complex needs, while decreasing costs and improving quality of care.
Case Management Training for Health Plans contains two series of self-paced courses that can be taken by the series, course, or the module. The Leadership Development Series is an in-person series.
Foundational Training for Health Plan Care Managers
STARTS: Anytime
LOCATION: Online
Our Foundational series—perfect for onboarding new case managers or as a refresher for experienced care managers and case management teams—delivers a broad range of strategies for educating and engaging clients, leading to improved self-management of chronic illness, better patient outcomes, and a reduction in overutilization and unnecessary readmissions. This course includes intensive instruction on assessing capacity and literacy, motivational interviewing, managing multiple chronic conditions, relationship building, self-care and resilience, and much more. Use it to improve and enhance patient health, build teamwork, and transform your organization.
Developed by experts in the field, our Foundational Training for Health Plan Care Managers is:
- Used by major health plans that serve millions of clients from diverse populations
- Convenient, flexible, and available online or in person
- Available as a full series, or by individual courses
- Approved for up to 69 CEs
Advanced Concepts in Health Plan Case Management
STARTS: Anytime
LOCATION: Online
Through our Advanced Concepts series, experienced case managers can advance their expertise and master vital skills and strategies needed to support complex and diverse populations, leading to improved health and reduced overutilization. This course offers in-depth instruction on multi-cultural aspects of care, working with special populations, and complex care coordination skills and interventions, and more.
Developed by experts in the field, our Advanced Concepts in Health Plan Case Management is:
- Used by major health plans that serve millions of clients from diverse populations
- Convenient, flexible, and available online or in person
- Available as a full series, or by individual courses
- Approved for up to 81.5 CEs
Leadership Development Series for Health Plans
STARTS: Anytime
LOCATION: Online
An effective case management team requires strong leaders and supervisors who can inspire and educate others. Our Leadership Development Series for Health Plans combines the latest in case management strategies and research with proven leadership skills that can energize your employees and your organization. This curriculum is delivered through four in-person courses—Best Practices for Improved Outcomes, Mentorship, Leadership, and Innovation—that feature interactive discussion, group learning activities, and individualized feedback.
Our Leadership Development Series for Health Plans is:
- Taught on-site at your location, by one of our acclaimed faculty
- Scheduled according to your needs
- Available as a full series, or by individual courses
- Approved for up to 31 CEs