News and Articles

Reduce Hospital Admissions and Readmissions With a Whole Person Approach

Managing Care From a Whole-Person Perspective

Couple riding bikesIn order to reduce hospital admissions and readmissions, it’s important to address a client as a whole person and not a collection of chronic conditions. When multiple factors are a part of assessment and care planning, services go beyond just treating a patient’s symptoms or underlying illness.

An integrated whole-person approach recognizes many moving parts in a client’s life are fundamental to closing the gap between sickness and health. An evidence-based report in the U.K. commissioned by the King’s Fund and Nuffield Trust found “integration without care coordination cannot lead to integrated care.” In other words, effective care management is achieved only by taking into account the holistic needs of the client.

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Care Managers Must be Experts in Collaborative Problem Solving

The Link Between Collaborative Problem Solving and Care Planning

Healthcare Professional HandsWorking in a healthcare means you face complex challenges; chief among them is supporting a patient population suffering an increasing rate of chronic health conditions. With growing financial and regulatory constraints and rapidly evolving medical technology, healthcare organizations and providers are struggling to engage patients and find ways to address social determinants of health like poverty, food insecurity, and housing.

Today more than ever, case management and care coordination strives to incorporate medical treatment and interventions, social support, and an individual’s self-identified goals in a comprehensive care plan. Engaging in collaborative strategies between clients and the healthcare system improves healthcare planning, and ultimately outcomes. As healthcare shifts toward strategies focusing on needs and outcomes of specific populations, it is important to identify interventions most effectively yielding the best results.

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The Impact of Culture in Case Management

Why Cultural Awareness is Key in Care Management

Woman being cared forUnderstanding a Client’s Culture can Improve Compliance, Reduce Healthcare Costs

Each person is a product of their culture and is also a culture of one. Culture is a set of beliefs handed down from generation to generation and is unique to a group of individuals. It affects how we see the world, how we process information, and how we communicate.

In healthcare, culture plays a significant role in how we understand directions, reduce medical errors, improve preventive care, and encourage compliance. Each of these factors impacts healthcare costs, and each is an important facet of good case management.

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