News and Articles

Care Managers Help Families Navigate Challenges of Dementia

Support for Patient, Families is Key in Each Stage of Disease 

Patient with dementia - case manager careDementia is a general term used to describe a decline in mental ability severe enough to interfere with daily life. Family members, healthcare providers, and care managers face special challenges in supporting and caring for people with dementia.

Alzheimer’s disease accounts for 60% to 80% of all cases of dementia. Although symptoms of dementia can vary greatly, at least two of the following core mental functions must be impaired, including:

  • Memory
  • Communication and language
  • Ability to focus
  • Reasoning and judgement
  • Visual perception

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New Online Education for Hospital Care Managers

Students learningSAN DIEGO, Feb. 28, 2019 New online training designed to build critical skills for care managers in hospitals or acute-care settings was launched today by Care Excellence, a case management education initiative founded by the California State University Institute for Palliative Care.

The new Care Excellence for Hospitals curriculum addresses some of the most pressing challenges that hospitals and health systems face in today’s evolving market: complex care coordination; population health services; the shift toward value-based payment models; and the need to develop and retain a case management workforce.

Developed in collaboration with the California Hospital Association (CHA) and experts in hospital case management, the courses are highly interactive, affordable, and mostly online, with an opportunity for additional in-person group training.

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Health Plan Case Managers Reduce Costs Without Sacrificing Care

Care Management Training is Key to Effectively Addressing Diverse Needs

One could argue that health plans use case managers in much the way a financial advisor manages a client’s portfolio. By evaluating the client’s needs and determining how to provide care efficiently using the resources at hand, care managers are able to keep costs down and ensure clients get the best care possible.

On the surface, it is easy to think the job description for a case manager is simple and straightforward, but the role has many moving parts, requiring a skill set that ranges from expert communicator, to adept multi-tasker, to team player and coach.

Case Managers Play Multi-Faceted Role

Care managers wear many different hats and function in a multi-faceted role that grows in complexity with challenging client cases. Health plan case managers are mediators, educators, negotiators, moderators, and experts. From day-to-day, the case manager must work with clients, providers, and payers, each with a distinct view of what constitutes appropriate care.
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