Uncovering a person’s underlying motivations allows care managers to work with them to establish desirable and achievable care plan goals to improve their health. Motivational interviewing can improve client engagement, help to resolve client ambivalence, and promote client activation in activities that lead to better health outcomes. This in-depth course teaches strategies to assess and strengthen an individual’s motivation to take action.
Research shows that people aren’t motivated to reach goals that others set for them—even if the goal fits with the person’s stated desire. A client may be labeled as non-complaint or resistant to following a care plan, in part because a care manager has not adequately explored the person’s intrinsic motivation for change. Motivational interviewing is a powerful way case managers can help clients take the lead in effectively managing their chronic conditions.
Take the Whole Course or Individual Modules
Successful completion of these two modules in this course is a pre-requisite for taking the in-person Motivational Interviewing Practicum course.
The Motivational Interviewing course introduces key concepts underpinning this clinical approach. Learn how 14 different motivational interviewing techniques can be used to explore client values and to help them overcome reluctance in identifying and achieving their own healthcare goals.
By the end of this course the learner will be able to:
- Utilize the elicit strategy – provide with permission – to deliver information to clients
- Define and describe the four types of client conversations
- List the communication challenges of care management
- Articulate challenges in communication that may be related to cultural differences
- Understand the evidence base supporting the use of motivational interviewing in care management
- Identify possible uses of motivational interviewing for dealing with clients, their families, and other professionals
Get Your Complimentary eBook
“Patient Engagement & Patient Activation: Strategies for Supporting Self-Management Programs”
This eBook examines the evidence base surrounding patient engagement that leads to effective self-management, models that enhance patient activation, and more.
The Motivational Interviewing course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 6 hours continuing education credit to Certified Case Managers (CCMs).
Course Modules |
The Motivational Interviewing course features two modules designed to strengthen your understanding and utilization of motivational interviewing as an effective tool in patient activation and engagement. An in-person course, Motivational Interviewing Practicum for Case Managers, can also be taken only after learners have successfully completed these two online modules:
Fast Facts |
The Motivational Interviewing program is available online as a part of the Foundational curriculum training. Below are some Fast Facts about this course and its modules. Please call us for more information.
| Is taught: | Completely online, via self-paced courses |
| Begins: | Online modules are available immediately upon registration |
| Costs: | $210 per course (see module description for individual pricing) |
| Requires: | Computing skills sufficient to complete graduate work, access to a computer with an Internet connection. |
| Is ideal for: | Newly hired care managers and care coordinators, new nursing and social work graduates, experienced care managers looking for a refresher, or supervisors who can reinforce course content with their care managers |
| Provides: | 6 nursing, social work and case management continuing education hours upon successful completion |
| Refund Policy: | Course is non-refundable once it has been accessed |