As hospitals struggle to address the challenges of population health, value-based care, regulatory compliance, and patient outcomes, case managers play an increasingly vital role. Effective care management for patients with chronic conditions leads to better patient health and satisfaction, a reduction in avoidable re-admissions, and a healthier bottom line for the provider. But that kind of expertise takes high-quality education.
Case Management Training for Hospitals contains three series of self-paced courses that can be taken by the series, course, or the module. The Leadership Development Series is an in-person series.
Care Management Training for Hospitals is a comprehensive curriculum designed to deliver the skills and strategies needed to improve care for complex behavioral and medical patients in acute care and clinic settings.
From our Foundational and Foundations of Utilization Review training, to Advanced Concepts, to Leadership, this engaging and interactive curriculum supports hospital care management teams striving to meet the needs of diverse populations and the goals of the organization. Developed in collaboration with national experts in case management in acute care and clinic settings, this training builds critical skills aimed at improving patient outcomes, reducing re-admissions, and strengthening multidisciplinary teams.
Foundational Training for Hospital Care Managers
Our Foundational series is perfect for onboarding hospital case managers, care coordinators, or discharge planners, or as a refresher for experienced care managers and case management teams. With courses that include fundamental care management principles, crisis intervention and management, relationship building, and complex care coordination skills, this training delivers a broad range of strategies for educating and engaging patients and families, easing transitions of care, improving communication, reducing unnecessary re-admissions, and more.
Foundations of Utilization Review for Hospital Care Managers
Our Foundations of Utilization Review course is designed specifically for hospital case managers and teams who need expert skills and strategies focused on examining costs, improving efficiencies, and ensuring patients receive the highest quality care. This interactive curriculum features five modules ranging from fundamental care management concepts and principles, to healthcare management and delivery in acute care and clinic settings, to legal issues and hospitals, and pediatric utilization review.
Advanced Concepts in Hospital Case Management
Our Advanced Concepts series equips experienced case managers and hospital case management teams with the latest skills and evidence-based strategies to support complex and diverse populations. From quality of life and holistic health management, to multi-cultural aspects of care, working with special populations, and complex care coordination skills and interventions, this course delivers in-depth education focused on improving and strengthening patient health, supporting effective transitions of care, and reducing avoidable re-admissions.
Leadership Development Series Hospitals
STARTS: Scheduled According to Your Needs
The Leadership Development Series in Hospital Case Management series equips supervisors and team leaders with effective strategies for motivating, mentoring and inspiring care management teams within a hospital setting. This interactive and in-depth material is taught by expert case management leaders who come to your location and energize your leaders using evidence-based curriculum, interactive discussion, group learning activities, and individualized feedback.