Relationships with clients, team members, and partners are at the heart of care management. This four-module course teaches care managers how to succeed as part of a team no matter what type of organization or care setting they work in.
Case Management Training Made Easy – Take the Whole Course or Individual Modules
The Relationship Building online course includes two modules that focus on building strong and effective relationships with clients including the important skills needed to engage and activate them. The course also features a module on identifying and building relationships with community partners to create a strong and multifaceted network to meet each member’s holistic needs.
Get Your Complimentary eBook
“Patient Engagement & Patient Activation: Strategies for Supporting Self-Management Programs”
This eBook examines the evidence base surrounding patient engagement that leads to effective self-management, models that enhance patient activation, and more.
The Relationship Building for Case Managers course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 10 hours continuing education credit to Certified Case Managers (CCMs).
Course Modules |
Care Excellence courses are designed to give you exactly what you need, when you need it. The Relationship Building course is part of the Foundational series and designed to help you build skills you will find applicable in working with clients, patients, and team members. Please give us a call us if you want to purchase multiple modules or if you need assistance designing a custom combination of solutions.
Fast Facts |
Please contact us if you want to purchase multiple modules or if you need assistance designing a custom combination of solutions.
| Is taught: | Completely online, via self-paced courses |
| Begins: | Online modules are available immediately upon registration |
| Costs: | $350- per course (see module description for individual pricing) |
| Requires: | Computing skills sufficient to complete graduate work, access to a computer with an Internet connection. |
| Is ideal for: | Newly hired care managers and care coordinators, new nursing and social work graduates, experienced care managers looking for a refresher, or supervisors who can reinforce course content with their care managers |
| Provides: | 10 nursing, social work and case management continuing education hours upon successful completion |
| Refund Policy: | Course is non-refundable once it has been accessed |