Case Management Training
The Foundational curriculum teaches essential skills to those new to case management, care management, and those who would benefit from a review of fundamental knowledge and skills.
The content is applicable to nurse case managers, social work case managers, and all care managers and care coordinators, working with all patient populations. We make case management education easy and affordable.
Care Excellence Foundational case manager training is a series of self-paced courses that can be taken by the course, by the module or as an entire series. Please call with your questions: 760-750-7285. If you’re more experienced, check out our Advanced Concept courses.
Series Information
DATE: Register Anytime
LOCATION: Online
COST: $2,415
CONTINUING EDUCATION HOURS: 69 CEs or 69 CCMs
(The series price includes the 5 self-paced courses but NOT the live Motivational Interviewing Practicum)
Course Descriptions
Case Management Principles
DATE: Register Anytime
LOCATION: Online
The first course in the Foundational curriculum provides care managers with the context of their work and the beginning elements of their case management skills “tool box.” The course focuses on case management concepts, principles of practice, how case management fits within the broader healthcare system, and an understanding managed care. In addition, the course includes modules on leveraging technology to provide face-to-face and telephonic case management, working as part of a team to meet the needs of clients, burnout prevention, safety and critical thinking. Each module within the course can be taken separately.
Learn More About Case Management Principles
The Case Management Principles for Case Managers course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 17 hours continuing education credit to Certified Case Managers (CCMs).
Motivational Interviewing for Case Managers
DATE: Register Anytime
LOCATION: Online
Motivational interviewing is an evidence-based method of improving client engagement, resolving client ambivalence, and promoting client activation in setting and achieving goals. This module teaches RN case managers, social work case managers and all care managers strategies to assess and strengthen an individual’s motivation to take action. Care managers will learn 14 motivational interviewing techniques to explore client values and help clients identify and overcome their reluctance to discuss to achieve their goals.
Learn More About Motivational Interviewing for Case Managers
The Motivational Interviewing course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 6 hours continuing education credit to Certified Case Managers (CCMs).
Motivational Interviewing Practicum
DATE: Call for details
LOCATION: In-Person
While motivational interviewing techniques can be taught via online learning courses, the true mastery of the techniques occurs when the skills are practiced. This half-day in-person course allows participants to practice what they learned in the Motivational Interviewing online course and receive feedback from other participants as well as case management experts. We will work with your organization to schedule this training. Please call to discuss.
Learn More About Motivational Interviewing Practicum
The Motivational Interviewing Practicum for Case Managers course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 4 hours continuing education credit to Certified Case Managers (CCMs).
Relationship Building
DATE: Register Anytime
LOCATION: Online
Relationships with clients, team members, and partners are at the heart of care management. This four-module course teaches care managers how to succeed as part of an interdisciplinary care team. The Relationship Building online course includes two modules that focus on building strong and effective relationships with clients including the important skills needed to engage and activate them. The course also features a model on identifying and building relationships with community partners to create a strong and multifaceted network to meet each member’s holistic needs.
Learn More About Relationship Building
The Relationship Building for Case Managers course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 10 hours continuing education credit to Certified Case Managers (CCMs).
Getting the Whole Picture
DATE: Register Anytime
LOCATION: Online
Does your team know how to dissect the information coming at them on a daily basis from a wide range of clients? Do your case managers know how to probe, dissect, and evaluate the information they’re flooded with?
This course focuses on trauma-informed care practices, skills for assessing capacity and literacy, as well as understanding reporting protocols. The course also includes modules on psychosocial aspects of care, managing multiple chronic conditions, working with special populations, and much more. You may take the entire course or select the module you need.
Learn More About Getting the Whole Picture
The Getting the Whole Picture course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 19.5 hours continuing education credit to Certified Case Managers (CCMs).
Care Planning
DATE: Register Anytime
LOCATION: Online
Care Planning focuses on providing case managers with important skills for the coordination of medical and behavioral treatment, coordination of medical and long-term services and support, as well as confirmation and reconciliation of medications.
You can take the entire course for a solid overview of Care Planning or you can focus on any of the modules below to address specific challenges. Please contact us if you need customized solutions.
Learn More About Care Planning
The Care Planning course has been pre-approved by the Commission for Case Manager Certification (CCMC) to provide 16.5 hours continuing education credit to Certified Case Managers (CCMs).